We are seeking a professional and customer-friendly Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and your duties will include managing personnel, marketing, business development, customer service and evaluating hotel performance.
To excel in this role, you must be approachable and detailed-oriented with proven hospitality or business management work experience. Furthermore, you must demonstrate ... Visa mer
We are seeking a professional and customer-friendly Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and your duties will include managing personnel, marketing, business development, customer service and evaluating hotel performance.
To excel in this role, you must be approachable and detailed-oriented with proven hospitality or business management work experience. Furthermore, you must demonstrate excellent communication and interpersonal skills. Long term experience in business development is an essential skill we require any applicant to have.
Responsibilities: Oversee personnel including receptionist, accounting and office employees. Monitor employee performance and conduct regular evaluations to help improve customer service. Welcome and register guests once they arrive. Resolve issues regarding hotel services, amenities, and policies. Organize activities and assign responsibilities to employees to ensure a smooth work flow. Create and apply a marketing strategy to promote the hotel’s services and amenities. Coordinate with external parties including suppliers, travel agencies, and conference planners. Evaluate hotel performance and ensure compliance with health and safety rules. Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
Requirements: Bachelor’s degree in Hospitality, Business management or relevant field. Outstanding interpersonal communication and customer service skills. Exceptional leadership abilities with great attention to detail.
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